Condition Monitoring Services

Why Sample with Komatsu CMS

We pride ourselves in providing exceptional customer service and quality, not just a report.

All oil samples are processed in our certified labs using cutting-edge instruments and proven processes to monitor and report on the health of your equipment. Our qualified CMS professionals then analyse and provide specialist recommendations to improve and maintain the machine uptime.

Quality at every step of the sampling process
We’re proud to achieve ISO9001: 2015 Quality Management System certification to ensure that we maintain our high-quality standards in the accuracy of our reports as well as in our recommendations, to help your business eliminate potential downtime and productivity as a result of machine failure.
More than just a report
Customers can expect to receive an evaluation as well as a recommendation from their oil sample. Furthermore, should our evaluation detect critical levels for any reason that requires your attention, our analysts will contact you and provide direct technical assistance and recommendations.
Expert industry knowledge
When you sample with Komatsu CMS, you’ll receive expert industry knowledge from our dedicated CMS team which includes qualified chemists, trade-qualified technicians, tertiary-quality lab technicians and analysts, all who play a vital part in analysing and interpreting your samples in a way that is simple to read and understand.
24-hour turnaround time of reports
24-hour turnaround time of reports once your sample kit arrive at any of our CMS labs, providing you with expert analysis and recommendations as quickly as possible so that you can swiftly respond to avoid potential catastrophic failure before they occur, saving you time and money.
Barcoded sample cards
Use of barcoded sample cards to help track progress of sample kits and reports once it is received by labs, giving you visibility of where your sample results are at and peace of mind that your report is on its way.
Online sample reports
Ability to view all your sample reports and trends online (desktop, mobile, tablet) immediately so that you can quickly review our analysis of your machine’s health, giving you the confidence to make business critical decisions based on real findings.

What you can expect

Alert Status
CMS analyses wear materials, additives, particles and physicals, categorising findings by its alert status to help identify specific areas that require attention and priority. Alert statuses include Normal, Query, Caution, Action and Critical.
An assessment of elements that have been identified within your oil samples, giving you insights to the type of contamination.
Specific actions that are recommended for you to take. These are critical, actionable information to help you avoid component failure and machine downtime.

Industries We Serve

Our services extend beyond the construction and mining industries, including industrial, manufacturing, agriculture, government, quarry, landscaping, transport, utility, waste and more.

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Meet the Team

Collectively over 100 years of industry knowledge and expertise. The strength of Komatsu Condition Monitoring Services (CMS) lies in our team of highly qualified individuals with wide industry experience in testing, interpreting, analysing and advising on test results.

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Video Tutorials

Learn more about our CMS services, procedures and instruments used during analysis and evaluation.

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Download Brochure

Get a copy of our brochure and learn more about what we do at Komatsu CMS

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