Help and FAQs

No. Through my.komatsu.com.au, you will only be able to purchase the latest supersession of the part you requested - this will be presented to you, when you select "see replacement" for any part that is superseded. If you need further assistance, please call our Komatsu Customer Support Centre on 1300 199 054 (AUS) or 0800 433 116 (NZ), to see if the part is in stock and eligible for sale.

You can provide feedback or make an enquiry using the Contact Us form located in the top left hand corner of the website.

You can search by Part number, keyword, or via a Komatsu part books. If you have a Komatsu Premium account, you can also do a bulk upload of the parts required.

Yes, you can call your nearest branch to see if the item you require is in stock. To find a list of our branches, go to the 'Contact Us' page and view a list of local branches.

If you see "Contact Us", this indicated that this item is not available for purchase through Komatsu Online. However, if you call our Komatsu Customer Support Centre on 1300 199 054 (AUS) or 0800 433 116 (NZ) they will be able to offer you further assistance offline.