Help and FAQs

For security reasons, your online session will timeout after 20 minutes. If you are signed into your online account, any items added to your cart will be saved to your cart. If you are using our site as a Guest, your cart will NOT be saved.

 

Yes, the current website is designed to be accessed via mobile and provide a superior, intuitive customer experience.



Our website is compatible with any of the following devices,

  • iPhone
  • iPads
  • Smartphones
  • Tablets

These are the browsers supported: Firefox, Internet Explorer (IE), Chrome, Safari & MS Edge.

Please call our Komatsu Customer Support Centre on 1300 199 054 (AUS) for further assistance.

No, as long as your products are added to the cart, they will be saved when the website times out. You will also get email reminders that you have products in your cart to check out.