Help and FAQs

You can search or simply browse our website by typing in the part number, keywords, or via a Komatsu part books. You can also use our bulk upload feature to add multiple products to your shopping cart.

Each of our products has a dedicated page with comprehensive details, including product descriptions, specifications, pricing, availability, and customer reviews. You can also find high-quality images of the product to help you make an informed decision.

Yes, we provide detailed weights and product dimensions for most products. These can be found in the product description or specifications section. If you have trouble locating this information, feel free to reach out to our Komatsu Customer Experience team at online@komatsu.com.au or 1300 566 287 for assistance.


Unfortunately, no. On our site, my.komatsu.com.au, you will only be able to purchase the latest supersession of the part you requested. Whist searching for the part the supersession will be automatically presented to you, when you select "see replacement" for any part that is superseded. If you need further assistance, please call our Komatsu Customer Support Centre on 1300 199 054 (AUS) or 0800 433 116 (NZ), to see if the part is in stock and eligible for sale at our Branches.

Yes, some products come with a manufacturer's warranty. The warranty details, including the duration and coverage, are all available with Komatsu Contact Support Centre. If you're unsure about the warranty for a specific product, please contact us on 1300 566 287 and we’ll provide the necessary information.